We are a small, Australian owned and operated business from Adelaide.

Unfortunately, we are an online store only. Maybe that will change in the future but for now we are only taking orders online.

Our website is open 24\7 for orders and our contact details are listed on the website if you ever need to speak to us about any issues.

Payment may be made through VISA, Mastercard, American
Express, Shop Pay, Apple Pay, Google Pay, or PayPal

Unfortunately, we only sell to Australian customers. We hope this changes in the future but given the size of our business, we thought it be best to just focus on the Australian market at this stage.

As soon as you place an order, you will receive an order confirmation email. If you did not receive this, please check your Junk Mail Folder.
Please allow us to process your order within 2 business days. When your order is shipped, you will receive a subsequent confirmation with further details from the carrier. Delivery durations are subject to the carrier.

Depending on your location, shipping costs will vary. Shipping costs are subject to the carrier.

You should receive a confirmation email with your tracking number after you place an order.

No, unfortunately we are an online store only at this time.

Yes, all of our orders are insured by our chosen carrier.

If you wish to know when a product is going to be back in stock, please email support@siegeaustralia.com and we will gladly help you out.

Yes. As a small company, our range is currently limited. We would absolutely love some suggestions for future products you'd like to see.

Please read our Returns Policy to see if your order qualifies for a return.

Unfortunately, once the order has begun processing, it is very difficult to alter your order. The best thing to do would be to contact us as soon as possible and we'll see if we can help.

Of course. If you received your product and it is damaged or faulty then we would like to work with you to fix the problem.

Generally return shipping is the responsibility of the buyer, unless the product is faulty/damaged on delivery.